Technical Support

Contact Information

If you need assistance with Fortress Breaker's Chronicle, please don't hesitate to contact our support team:

Email: jnahuc@sohu.com

Phone: +372 5701 4631

Support Hours: Monday to Friday, 9:00 AM - 6:00 PM (GMT+2)

Common Issues

How do I download the game?

Fortress Breaker's Chronicle is available exclusively for iOS devices. You can download it from the App Store by searching for "Fortress Breaker's Chronicle" or by clicking the download button on our website.

I'm having trouble installing the game

Please ensure that your iOS device is running iOS 12.0 or later and has at least 2GB of free storage space. If you continue to experience issues, try restarting your device and attempting the installation again. If the problem persists, contact our support team.

The game is crashing on startup

First, try restarting your device. If the issue continues, please check if you have the latest version of the game installed. You can also try reinstalling the game. Before reinstalling, make sure to back up your game progress if possible. If none of these solutions work, contact our support team with details about your device model and iOS version.

How do I recover my account?

If you've linked your account to Game Center, you can recover your progress by signing in to the same Game Center account on your device. If you didn't link your account, please contact our support team with as much information as possible about your account, including your in-game name, level, and any purchase receipts you may have.

I'm experiencing lag or performance issues

Close any other apps running in the background and try restarting the game. You can also try lowering the graphics settings within the game's options menu. If you continue to experience performance issues, check if your device meets the minimum system requirements for the game.

How do I make in-app purchases?

In-app purchases can be made directly within the game using your Apple ID. Please ensure that you have a valid payment method associated with your Apple ID. All purchases are processed through the App Store, and you can manage your subscriptions through your Apple ID settings.

I didn't receive my in-app purchase

Please wait a few minutes as sometimes purchases can take time to process. If you still haven't received your purchase after 15 minutes, try restarting the game. If the issue persists, contact our support team with your purchase receipt and transaction ID.

System Requirements

  • Minimum Requirements: iOS 12.0 or later, 2GB RAM, 2GB free storage
  • Recommended Requirements: iOS 14.0 or later, 4GB RAM, 4GB free storage
  • Supported Devices: iPhone 6s and later, iPad Air 2 and later, iPad mini 4 and later, iPod touch (7th generation)

Game Updates

We regularly release updates to improve the game experience, fix bugs, and add new content. You can enable automatic updates for Fortress Breaker's Chronicle in your App Store settings to ensure you always have the latest version.

Reporting Bugs

If you encounter a bug or issue while playing Fortress Breaker's Chronicle, please report it to our support team. When reporting a bug, please include:

  • A detailed description of the issue
  • Steps to reproduce the issue
  • Your device model and iOS version
  • The game version you're running
  • Screenshots or videos if possible